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What Are Scratch and Dent Appliances?

by Arnold's Appliance

A selection of appliances on display at Arnold’s Appliance

At a Glance:

What Are Scratch and Dent Appliances?

What to Know About Scratch and Dent Appliances

How Much Do Scratch and Dent Appliances Save Me?

Tips for Buying Scratch and Dent Appliances

How to Choose the Best Scratch and Dent Appliances

FAQ

Why Trust Us?

When shopping for appliances, you might come across some classified as "scratch and dent." But what exactly does that mean? Scratch and dent appliances are basically like-new items that have been somehow damaged, usually during shipping or display.

The good news is that they're often significantly cheaper than their undamaged counterparts! So, if you're looking to save money on your next appliance purchase, scratch and dent models are worth considering. To learn all you need to know before making a purchase, follow along.

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Scratch & Dent

What Are Scratch and Dent Appliances?

A woman in a red dress inspecting a front load washer

Before you purchase a scratch and dent appliance, it's important to understand this type of product well. These appliances have sustained cosmetic or internal damage from the factory or during handling and transportation.

This damage may be minor, such as a dent in the appliance's exterior, but in any case, these items are in perfect working order. As with any purchase, you should inspect the appliance carefully to ensure you are satisfied with its condition before taking it home, mainly since all sales on scratch and dent items are final.

Buying scratch and dent models could be the perfect option if you're looking to save money on new appliances because:

  • Scratch and dent appliances are brand new but have sustained minor physical damage during shipping or handling.
  • Depending on the severity of the damage, they often come with hefty discounts compared to their undamaged retail counterparts, making them an excellent bargain for shoppers who overlook minor blemishes.

In addition, the slight imperfections in the appliances cause them to be sold at a discount so consumers can take advantage of considerable savings when making a purchase. As long as you don't mind a few scratches or minor dents, scratch and dent appliances are an economical choice. Here are a few of the appliances commonly in our scratch and dent catalog.

Scratch and Dent Dishwashers

front view of a man and woman shopping for a scratch and dent dishwasher

A scratch and dent dishwasher is an affordable way to upgrade your kitchen while staying within budget. When shopping for scratch and dent dishwashers, it is crucial to examine each unit thoroughly before purchase. Pay particular attention to creases and tears in the tub, door seals, and other details you wouldn't find on a fully-functioning model. Additionally, it may be beneficial to invest in appliances from a trusted retailer (like Arnold’s Appliance!) or supplier that will provide additional peace of mind.

Scratch and Dent Washer and Dryer

Purchasing a scratch and dent washer and dryer can be a great way to save money while enjoying the convenience of new laundry appliances. These items may come with minor damage, such as dents and scratches, but they still function correctly. While typically sold at a discounted rate, scratch and dent washers are still top-of-the-line machines that feature advanced technology like stain removal cycles and energy-saving features. Modern washers are designed to be durable, so even with minor dents and scratches, the general structure and internal components remain intact for reliable washing performance.

Scratch and Dent Refrigerators

Shopping for a scratch and dent refrigerator can be a great way to save money while still getting the features and size you want. Many minor imperfections, such as dents, scratches, or dings, fall into this category, but since refrigerators are substantial appliances, they are hardly every affected by a little bump.

Additionally, many stores will offer refurbished items in which the store has done some work to return the appliance closer to its original condition. When browsing through scratch and dent refrigerators, check for any working parts that might have been affected by the damage (this includes checking seals, mechanisms, and temperature control systems).

What to Know About Scratch and Dent Appliances

An appliance salesman displaying a dishwasher to a young couple

Scratch and dent appliances are appliances with unavoidable cosmetic defects caused by the handling of store personnel or other customers.

The damages vary from minor scuffs to small indentations but nothing that affects the appliance's performance. Because these products are already discounted, be aware that special promotions are not applicable toward the sale of one of these items. Additionally, once a sale is made, it is final. Once purchased, you can choose to pick the item up yourself or have it delivered to your home.  

How Much Do Scratch and Dent Appliances Save Me?

Shopping for scratch and dent appliances is a fantastic way to save money on quality items.

Often, these items are discounted by 20-50% off the regular price, representing a significant opportunity to save on large and small appliances. In addition, the quality of the products isn't often impacted–these items only have minor damage, such as dings or scratches—and they still come with standard manufacturers' warranties.

There's something available in nearly every category, from big-ticket items like refrigerators and ovens to smaller gadgets like vacuum cleaners and coffee makers. Buying scratch and dent can be one of the best ways to get a bargain without sacrificing quality.

Tips for Buying Scratch and Dent Appliances

A young appliance repairman inspecting a refrigerator

When purchasing scratch and dent appliances, it is crucial to take the time to do a careful inspection. Though these items are typically discounted, you may save even more if the damage is mild. Here are some tips for assessing these types of appliances:

  1. First, check the exterior for any deep dents or scratches, making sure they do not affect the parts that make up the appliance's working mechanisms.
  2. Next, inspect all areas of the appliance's exterior and interior.
  3. Next, test out any controls and features to ensure that they are operational; if not able to be tested in-store, you can also consult reviews and have confidence in your purchase.
  4. Finally, read manufacturer warranties carefully to know what repair work is covered after buying your scratch and dent.

With this knowledge, you will be assured of making an informed decision on your purchase.

How to Choose the Best Scratch and Dent Appliances

Choosing the best scratch and dent appliances can be a savvy way to save money while still upgrading your home with high-quality, functional products. Scratch and dent appliances are new items that have minor cosmetic flaws, such as a small scratch or dent, but they work perfectly and often come at a significant discount. Here’s how to make the best choice when shopping for these budget-friendly options.

Assess Your Needs

Before diving into the scratch and dent market, determine what you need. Are you looking for a refrigerator, range, dishwasher, or washer and dryer? Make a list of must-have features and measurements to ensure the appliance will fit your space and meet your needs. For example, if you’re shopping for a refrigerator, consider factors like size, type (French door, side-by-side, etc.), and energy efficiency.

Inspect the Appliance Thoroughly

view of a man and woman examining a scratch and dent refrigerator in an appliance store

When buying scratch and dent appliances, take time to inspect them in person if possible. Examine the location and severity of the cosmetic flaws. A small dent on the side of a refrigerator that will be hidden by cabinetry may not matter, but scratches on the front could be more noticeable. Ensure the appliance is otherwise in perfect working condition by checking for warranties or testing it out in-store.

Check the Warranty

Many scratch and dent appliances still come with manufacturer warranties, but it’s essential to confirm this before purchasing. A warranty can provide peace of mind, protecting you in case of functional issues down the line. If the appliance doesn’t include a warranty, ask the retailer about extended protection plans.

Compare Prices

While scratch and dent appliances are typically discounted, it’s wise to compare prices with new, unblemished models. Sometimes the price difference may be minimal, and you’ll want to ensure you’re getting the best value for your money. Additionally, look for seasonal sales or promotions that could increase your savings even further.

Shop at Reputable Retailers

Finally, choose a reliable retailer specializing in scratch and dent appliances. Reputable stores often inspect and refurbish their products, ensuring they meet quality standards. Ask questions about return policies and delivery options to make your shopping experience as smooth as possible.

Bellevue appliance shoppers, if you’re ready to save on reliable appliance brands, then Arnold's Appliance can help you with our stock of scratch and dent appliances. Our inventory changes frequently, so make sure to check out our floor located at 14404 NE 20th St. #100 Bellevue, WA 98007 to see which items are on display!

By following these tips, you can find the perfect scratch and dent appliances for your home, saving money without sacrificing quality or functionality. 

FAQ

Is it OK to buy scratch and dent appliances?

Absolutely! Buying scratch and dent appliances can be a smart choice, especially if you're looking for functionality over perfection. These appliances usually have minor cosmetic flaws that don’t affect their performance, so you’re getting a like-new product for a fraction of the price. Just be sure to inspect the appliance thoroughly, ask about warranties, and ensure it meets your needs before purchasing.

How much cheaper are scratch and dent appliances?

Scratch and dent appliances can be significantly cheaper than their brand-new counterparts, often saving you 20% to 50% or more. The exact discount depends on the extent of the cosmetic damage and the model. These savings can add up, especially on larger items like refrigerators or washers, making them an appealing option for budget-conscious shoppers.

Is scratch and dent worth it?

If you’re looking to save money and don’t mind a few scuffs or dings, scratch and dent appliances are absolutely worth it. You’ll enjoy the same great functionality as a new appliance, often with warranty options for added peace of mind. It’s a great way to stick to your budget while still upgrading your home.

Where to buy scratch and dent appliances near me?

If you’re in the Bellevue area, Arnold's Appliance is the perfect place to find quality scratch and dent appliances. We offer a wide selection of discounted items that still deliver excellent performance. Stop by our showroom to explore the options and snag a great deal!

Why Trust Arnold’s Appliance?

Arnold’s Appliance started in the summer of 1956 when it opened its doors as Lakeshore Appliance in Redmond, Washington. John Arnold and his family have since grown the store from just a few brands to the large appliance store it is today and moved to Bellevue in 1999 in search of a larger building. Arnold’s Appliance now offers high-end innovative products from over 45 manufacturers.

In addition to extensive product knowledge, Arnold’s has been providing fine appliances to Northwest builders, remodelers, designers, architects and developers for over 47 years. Arnold's currently supplies products and installation to many of the finest custom and spec home builders in the Pacific Northwest. Along with single-family housing, Arnold's has also supplied products for some of the largest multi unit projects in the area. Arnold’s Now the third generation of the Arnold’s Family is dedicated to bring the best quality products, delivery services, and installation to customers for years to come.

Shop Scratch and Dent Appliances at Arnold’s Appliance

Stop by Arnold’s Appliance Bellevue, WA location to see what a difference buying local with an experienced staff can make. Or scratch and dent appliances online! Our friendly experts are always happy to help you save a bargain on scratch and dent appliances — whether you call us at 425-454-7929, use our online chat feature, or visit us in person.

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