Arnold's Appliance Reviews

We recently purchased kitchen appliances and worked with Brent. He was very personable, helpful and attentive to details. It was clear he knew appliances, unlike "big-box" store employees. He provided honest feedback and even helped us upgrade our cooktop to something we are very excited about. Overall, our experience with Arnold's Appliance was excellent and we were honored to purchase from them instead of a competing big box store.

Kristi G. 12/15/2018

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Arnold’s came through. We ordered a dishwasher, and when it arrived at our house to be installed a couple of weeks later, the installer discovered it was broken at the factory. Arnold’s salesman Tyler worked with me that day to quickly get a new dishwasher out and installed that day. Customer service is absolutely top notch, and the prices were fair.

Jerrod Larson 3/30/2020

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I have been needing a new dishwasher for a while now. Working with my sales consultant Tyler was super easy and he was able to walk me through the entire process. I know nothing about dishwashers and he was able to anticipate my needs and help me determine every aspect from top mounted buttons so my kids cant mess with them, to the proper size and style so it would fit in the same spot as my old one!

Robert Lewis 5/13/2020

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We went to the store to buy a frontload washer since ours just stopped working. After explaining what's happening with our broken washer, the sales person, Alan, suggested us to look at the coin catcher, whose existence we even didn't know. He still spent a good amount of his time explaining what models would fit in the tight spot we have for the washer, and his recommended models along with detailed and easy-to-understand explanations. We picked up a model that we'd get if our broken one continues to be broken.We went home and indeed found 2 pennies and a dime in the coin catcher. After a couple of other things along with cleaning up the coin catcher, it started working again.We went to the store because we had a real good experience with buying a fridge from them a while ago, and we were so glad that we went there this time again! When we need another appliance the next time we won't even bother shopping around, but will go straight to this store for sure.

Takao S. 12/5/2019

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I can't speak to their prices because I haven't shopped around. However their knowledge is excellent. I have an issue with a 20 year old stovetop, and they knew all about that discontinued model and had great ideas on how to get the part I need.

Rick LaMarche 4/14/2019

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Awesome team! Store is awesome and so are the products. Great service

Kramer Janders 5/17/2019

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I don't write reviews often, but our experience with Arnold's was exceptional. From our sales consultant Sam Cunningham to the intallers Ryan and Keith, all...

Michael P. 3/8/2019

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Outstanding service, price matches, install and delivery! Customer service is above and beyond! They really know their stuff and they are very professional, yet personal. If you are looking for any appliances this is the place to go! We've bought our stove, dishwasher, and washer/dryer from them! We will be back for any future appliances!

Dawn Lewis 6/14/2018

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Expert advice, excellent service, premium products, great after sales support and complete showroom.

Michael Pietromonaco 5/14/2018

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My second major appliance purchase from Arnold's. Got great advice from Brent for selecting washer+dryer models with the features I wanted that would also fit the confined space available. W+D were fairly priced. Delivery was on time; install and setup went smoothly. Highly recommended.

Steve P. 4/29/2018

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I would give Arnolds 10 stars if I could!!  We first went to Arnolds to purchase a refrigerator as ours went out when we had tons of company.  Brent Herrly was our salesman and he was extremely knowledgeable, professional, and worked magic to get it out to us the next day!  We went back the following month when our washer went belly up and my mom needed a new washer and dryer.  Once again, Brent assisted us and was an absolute pleasure to work with!  When my mom's washer arrived, it was extremely noisy.  Brent and the store supervisor, Jeremy, assured us they would take care of it.  In these days and times when customer service is largely a thing of the past, Arnold's is DIFFERENT and their customer service is second to none!  They allowed mom to reselect a new set and will be doing the exchange soon!  I highly recommend Arnold's for anyone in the market for new appliances!

Judy A. 9/28/2016

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Very helpful especially Andrew.

Jan Lawrence 5/14/2017

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Seeing that all reviews are 5 Star is no surprise as my wife and I had a great experience when we visited the showroom and spoke to Byron.  Rather than sell us on anything, Byron educated us on what was available that fit our criteria.  Spending a large amount of money isn't always enjoyable, but the experience with Byron in the showroom was pleasant.The installer who came out with the equipment was top-notch and was experienced, not some fly by night contractor the 'orange or blue big box store' may send you.  He'd been with this family owned company for years.  Upon taking the equipment out of the crate, he found damage in the back (due to freight shipping), and rather than install it and hide the damage within the cabinet, he immediately ordered us a new unit.  Within a few additional days, it arrived and was installed without issue.We are very thankful for the work this family owned business has done for us and would not hesitate to recommend them to anyone!

Tracy F. 7/14/2017

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Sam is Awesome!!! Enough said.... SUPER happy with all the purchases we have made over the years updating our homes appliances.Great service and great knowledge of product.

Paul R. 11/13/2017

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We recently purchased kitchen appliances and worked with Brent. He was very personable, helpful and attentive to details. It was clear he knew appliances, unlike "big-box" store employees. He provided honest feedback and even helped us upgrade our cooktop to something we are very excited about. Overall, our experience with Arnold's Appliance was excellent and we were honored to purchase from them instead of a competing big box store.

Kristi G. 12/15/2018

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We bought a Speed Queen washer and dryer set today.  We worked with Brent Herrly.  Couldn't have been an easier purchase.  We had done a fair amount of research about what machines we were interested in, Brent filled us in on the other details we weren't aware of and helped us narrow down our decision.  Speed Queen doesn't allow for much of a discount but Brent still found a way to give us a deal and earn our business so we didn't need to shop around.  Two thumbs up in my book.  We were in and out of the store in less than an hour and delivery is in just a few days.  Really pleased with our experience and will happily refer others to Arnold's and specifically to work with Brent.

Staci D. 12/3/2018

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Love Arnold’s ! They have amazing customer service and help u find exactly what you need!

Traci Jacobson-Johnson 5/18/2019

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Could not have had a better experience purchasing appliances. Salespeople were knowledgeable and friendly.

Carol Haines 5/26/2019

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We could not have asked for a better experience. We had done some research prior to going to the store, but our Salesperson Sam really knew the product very well and helped a great deal in the final decision. We were replacing our dishwasher and had the most painless purchase experience. The customer service did not stop in the store, The two gentlemen that came to deliver and install the dishwasher were absolutely phenomenal. Ryan and Keith called with a delivery time, left things cleaner than when they arrived, were quick but very thorough and had great product knowledge. It was like having a delicious dessert after a really good meal. We are delighted with how the dishwasher is working and are going to be coming to Arnold's when we finally get to remodel our whole kitchen!

Dara P. 11/3/2019

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