Deeply regret this purchase
Disappointed customer
9/21/2017
I bought this dishwasher 6 months ago to replace another brand that worked flawlessly for 10 years until the motor gave out. I debated about brands but selected KitchenAid because I wanted to support a US company. Huge error. I loved the dishwasher until it started working erratically at 1 month. At 2 months, the control panel failed. Now at 6 months the motor has failed. Both times, the customer support people were lovely and the warranty repair company has been excellent. However, both times I had to wait over a week for an initial appointment and then take two full days off work (1 for the diagnostics and another a week later for installation of the new part), because it was not possible to narrow the service window to a specific time of day earlier than the night before. I have never in my life had so much difficulty with a new appliance, and a web search suggests that my experience is far from unique. I see that most reviews here are overwhelmingly positive but also that they are related to a sweepstakes, which may be relevant. Today's service repairman shared that he has many service requests on KitchenAids that are in their first year of use.
No, I do not recommend this product
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Best Dishwasher for the Money
HowardG
9/21/2017
This Kitchenaid dishwasher replaces a 15 year old one, which replaced another 15 year old one; you can see I'm pretty loyal to Kitchenaid. The old one still worked fine, it's just that after 7 years some parts are hard to get, though the pump and motor are time-tested Kitchenaid work horses. Also we have a big Christmas dinner for 25 people and I didn't want to deal with a dead machine on Christmas Eve. Like so many people these days, I did an Internet search, and, as usual, left feeling confused about whether to buy a different brand. I buy appliances for my customers and myself from a local family-owned appliance company, so it was easy just to tell them what I wanted and what they thought was the best dishwasher around; it was Kitchenaid again.
Yes, I recommend this product
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Quiet and efficient
Andrea
9/19/2017
We got this about 2 months ago and just love it. It is so quiet and has many options. Great purchase
Yes, I recommend this product
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Best dishwasher I've owned!
Ross... Cooker of sticky foods
9/14/2017
I've owned this dishwasher for almost a year and it's the best I've ever had. I love the adjustable brackets on the bottom shelf and everything comes out sparkling! I am very satisfied.
Yes, I recommend this product
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Efficient and quiet
Broke Tim
9/11/2017
I've had this dishwasher for about 6 months now. It's quiet and efficient. There are tons of different types of washes you can choose from which makes it nice for the variety of dishes we have.
Yes, I recommend this product
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High quality
Mike
9/7/2017
Excellent dishwasher. Very quiet
Yes, I recommend this product
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loading seems easier
kathi
9/3/2017
This was installed for a newly renovated home at the beach. Really like it.
Yes, I recommend this product
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Quiet and competent
Anthony
8/25/2017
We bought this dishwasher as a package when we built our new home and we're very happy with it. We do wish that it would not require us to use the pro-wash feature every time in order to get our dishes sparkling.
Yes, I recommend this product
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So far so good
John
8/16/2017
Love how quiet it is!!
Yes, I recommend this product
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The best dishwasher.
PattyB
8/15/2017
This is without a doubt the quietest dishwasher ever. The first time I used it I opened it 4 times to make sure it was running and I was standing right in front of it at the time. Love it.
Yes, I recommend this product
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Great upgrade
Jen
8/14/2017
I bought this dishwasher as part of a larger appliance purchase when we renovated our kitchen. We have been using it for two months, and is working as expected.
Yes, I recommend this product
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Fabulous
Jeff
8/14/2017
Cleans beautifully; super quiet
Yes, I recommend this product
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The cleanest dishes I have every had
Bj
8/11/2017
I bought this 2 weeks ago and have the cleanest dishes ever. The machine is so quiet you don't even know it's running.
Yes, I recommend this product
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Super quiet
Cookie
8/6/2017
After a month and very happy we made this purchase
Yes, I recommend this product
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So quiet
Chef
8/4/2017
I am happy with the fact that it is so quiet. My husband was tickled with the silverware tray.
Yes, I recommend this product
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Best dishwasher ever
Busy cook
7/29/2017
Not my first KitchenAid dishwasher -- have loved them all
Yes, I recommend this product
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Works Great and Very Quiet
SRMason
7/28/2017
Have only had the dishwasher a short time but can already see the difference in the dishes and you almost have to be standing next to it to know that it is running. Very pleased with the purchase especially since we got it on sale!
Yes, I recommend this product
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Great! Once it finally worked....
Ekm9955
7/27/2017
Bought it, never did work. Service replaced it. Still didn't work. Service came out 2 more times. Still didnt work. Third time they replaced the computer/ touch pad. Now works great!
No, I do not recommend this product
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Cleans well, door latch pops open during cycle
Sunseeker
7/25/2017
I selected this model to go along with other KitchenAid appliances in my new home. The door latch on this model has been a problem as it randomly pops open when the machine is running, preventing completion of the wash cycle. The cleaning functions seem to work fine when it actually completes the cycle. I do like the fact that it is nice and quiet in a large open room.
No, I do not recommend this product
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Does the job
Don
7/24/2017
Selected as part of a complete Kitchenaid package on our new home. So far we are well satisfied after two weeks of use.
Yes, I recommend this product
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Quiet
Dee
7/20/2017
This dishwasher cleans and dries good while still being quiet
Yes, I recommend this product
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Love it
JV
7/19/2017
Best dishwasher I have ever used. Plenty of space, clean stainless look, and very quiet. Easy to operate. Definitely recommend.
Yes, I recommend this product
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Excellent dishwasher
Hank
7/17/2017
We bought this dishwasher to replace a builder's model that was failing. The dishwasher is well built, provides versatile loading racks, has numerous washing cycles, and dries the dishes very well. We have a long run for water to get to the washer because of the slab design of our house. I was concerned about cool water entering the machine but the internal heating by the KitchenAid is excellent. The wash cycles, though long, provide excellent cleaning. The racks roll in and out effortlessly and do not come off the tracks even when loaded. We had a KitchenAid dishwasher in our previous house for at least 13 years. That previous dishwasher served a family of 5 and provided cleanup for many holiday events. Glad we purchased another KitchenAid.
Yes, I recommend this product
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Dishwasher
CowChick
7/13/2017
Very quiet and I like that you can pre-set to run at a later time. So far has done a good job of cleaning if stuck on food is pre-rinsed.
Yes, I recommend this product
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Not happy.
Barb
7/12/2017
I am sorry to say I do not like it. It cleans well but has so much less room inside than my Whirlpool did. First the utensil holder inside instead of on the door wastes space. The long basket on the top rack to put utensils that are too high in also takes up extra space. The only thing that is good seems to be the clean dishes so far. I really wish I would have purchased another Whirlpool because I loved it. Much more space to position all dishes and pots and pans. There are only two of us and now I have to run it every night as before every other night. Sorry but honestly I am not happy at all.
No, I do not recommend this product
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Excellen clean
Kato
7/12/2017
We purchased this model as a replacement. It has been outstanding.
Yes, I recommend this product
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Took some getting used to.
thinman
7/11/2017
The day it was installed, and the first load, it made a buzzing sound during the first cycle. We went back to the store and mentioned it to them. They told us to contact Kitchenaid, but before we could it stopped (after 2 or 3 more loads. It is very quiet now, and is much better than the Fridgedaire that we replaced.
Yes, I recommend this product
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Door discolored
James, CPA
7/3/2017
I just moved in to a new home and one of our stainless dishwashers has a discolored front door
Yes, I recommend this product
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Dries Thoroughly!
Happybuyer
7/3/2017
We bought this dishwasher a month ago and it has certainly met our expectations. It holds an adequate amount of dishes, cleans well, and dries extremely well. Also, compared to my old dishwasher, this one is very quiet!
Yes, I recommend this product
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Great wash and quiet
Bev
6/29/2017
The wash job is subperb and it is very quiet, plus I like the hidden controls
Yes, I recommend this product
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Great Dishwasher
rslueb
6/26/2017
This dishwasher is extremely quiet and gets all the dishes very clean. Best KitchenAid appliance we have.
Yes, I recommend this product
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Boy, how quiet!
Mandy
6/26/2017
Good purchase - sleek looking. Open concept room really needs a quiet dishwasher - do not even know it is on! Wish I had the top cutlery rack though - I prefer that to all the "compartments" for forks, knives, etc.
Yes, I recommend this product
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Best dishwasher we have ever owned!
Blake
6/25/2017
We have owned a bunch of dishwashers. Some were horrible didn't get anything clean. One or two were really good. This is the quietest one we have ever owned. Our stainless pans copper bottoms had turned black over the years but after about 5 washes on normal they were copper again. Best dishwasher ever!
Yes, I recommend this product
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Quiet and Excellent Cleaning
Henk
6/23/2017
I replaced an eight year old Kenmore Elite with this Kitchen Aide dishwasher. It is so much quieter than the dishwasher it replaced and cleans just as well if not better. The only drawback is that some of my silverware cannot fit in the slots on the silverware holder and need to be carefully inserted into a larger slots. Not a major problem but something to get used to!
Yes, I recommend this product
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Quit and cleans everything
Nicole
6/21/2017
I love this dishwasher. It is very quit and gets stuck on food off. I no longer have to check to make sure everything is clean. Everyone in my family now have this dishwasher and we all enjoy it. I am a Kitchen Aid fan now!
Yes, I recommend this product
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Does a good job of cleaning the dishes
Sz
6/18/2017
I have only had this for 2 weeks so far very pleased
Yes, I recommend this product
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Great Machine
Diane
6/18/2017
We bought this to replace our 18 year old dishwasher. I love the look of it and all the features that it has. It is definitely an upgrade to our old machine. I like the versatility of the racks and the overall quietness of the machine when it runs. We would have to wait until we went to bed to run our old machine, but not anymore.
Yes, I recommend this product
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So quiet
Diane
6/14/2017
Love my Dishwasher, so quiet I don't know it is running. Like the clean light which reminds me to unload it.
Yes, I recommend this product
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Quiet as a Mouse
RBtenn
6/13/2017
Super quiet to use, and one of the few brands left that use a heated dry cycle. Very pleased.
Yes, I recommend this product
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Great dishwasher
Maryan
6/11/2017
Bought this about a month ago it is so quiet don't even realize it's on. Cleans great and love all the features
Yes, I recommend this product
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Works fine
Sharon W.
6/5/2017
We had a KitchenAid dishwasher in 2006. We replaced it in 2016. This one works fine but I still have to rinse the dishes first, though not as thoroughly as before. It works well on Pro-wash using a Finish Max-in-1 tablet. It is extremely quiet but takes forever (they all do now), but that doesn't matter if I run it at night. The Express wash works well but uses more water, they say. The Light wash doesn't work unless the dishes are totally clean to begin with.
I have 2 issues with this model. One is I did not like the configuration of the bottom rack. It didn't fit as many dishes in and I couldn't fit in the large roasting pan. The silverware basket doesn't have flip-down covers that I use sometimes for lids and small items, or sponges. It has slide off covers that were hard to get on and off. I saved the better-designed 2006 rack and replaced it with that. It fit fine and works! so I'm pleased about that actually. The other issue is the salesman said it had a removable filter that should be cleaned once a month. He didn't have it available for display; the installer knew nothing about it, and the instruction manual doesn't explain how to do that. I can't find anything that seems removable. Sometimes, if the dishes weren't rinsed first (e.g. if my husband loads it), I see food pieces in the bottom of the dishwasher that I try to clean out by hand, but I can't always get them out. However, the dishes were clean. I guess I will just have to call a repair person if it gets clogged and stops cleaning well, and maybe he'll show me.
Also sometimes I have trouble with the control panel, that I have to push the button many times before it starts. I am concerned because control-panel burnout was the reason we replaced the 2006 model; however it was 10 years old and not cleaning that well.
So far, I am pleased with the dishwasher and mostly satisfied.
Yes, I recommend this product
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Excellent appliance
Lois
6/4/2017
so quiet and it gets the dishes, silverware and pots and pans very clean. Very easy to use with a number of useful options. Sleek and attractive.
Yes, I recommend this product
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Great look, easy to operate, and very quiet!
Harles
6/2/2017
Just added this super quiet Kichenaid dishwasher to our kitchen. It has a sophisticated look and is very easy to operate. Most importantly, it cleans our dishes and kitchen utensils very well. Could not ask for better.
Yes, I recommend this product
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Is great and very quiet!
catlu
5/31/2017
Was replacing a 10 year old machine and bought this one because of ratings. Has been great!
Yes, I recommend this product
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Quiet, nice quality
Gman
5/27/2017
I bought this dishwasher recently & it has performed well. Bottom rack is on rails, not wheels - a big difference to me. Flexible racks.
Yes, I recommend this product
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Great dishwasher!
RuthB
5/22/2017
Well built, dishes and glasses are super clean all with a very quiet running system.
Yes, I recommend this product
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2nd Kitchenaid dishwasher
Ethan's gung gung
5/20/2017
Bought to replace 1st kitchenaid dishwasher that provided 8 years of trouble free usage
Hopefully we'll have same 8 years troublefree with this one
Installation service was only problem as there were leaks from clear air gap connection
Yes, I recommend this product
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Brexiting from EU Appliances
Just Jim
5/20/2017
Since the American appliance manufacturers removed the "grinder" and Calrod uit from the bottom of their dishwashers, either to save energy or (my cynical self thinks) to compete with the inroads of the Europeans into the North American market (Miele and Bosch, for example), the new American dishwashers no longer do a complete job, i.e., washing AND drying. I've owned two Kitchenaid DWs and, with a couple repairs each, got 20 years life out of each one of them, and have now purchased and am using a new KA DW. It's stainless steel exterior is quite handsome (although I would have preferred a choice in white) but, to wash the dishes and dry all but the upward turned glasses and cup bottoms, the total cycle(s) is(are) nearly 3-1/2 hours. Not all of us want to add an additional chemical (which remains, a bit, on the glasses and cups from which we drink to "aid" the rinsing. The appliance sellers simply tell us to wash dishes like the Europeans, i.e., wash after an early dinner, let the DW rest overnight and empty the "dry" dishes the next morning. Our family frequently has visitors who also use our DW and not always during the evening. We'd like to feel we could wash and dry our dishes at any time--of our choosing--of the day or night. Well--that's my rant. The new KA DW is very quiet (our second and most recent KA was much quieter than our first and it's sound was not the reason we purchased this new model--the more recent one leaked (causing substantial oak floor damage) and was unrepairable because of its age. Summing up, the new DW is an aesthetic, very quiet addition to our kitchen and the failure to dry to what seems to me to be a more reasonable time is mostly just a minor annoyance.
Yes, I recommend this product
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Quiet!
Steve
5/17/2017
Quiet... which is why we have this model
Yes, I recommend this product
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Silent cleaner
Alice
5/15/2017
An excellent cleaner with an almost silent wash. The only small drawback is the long was cycle. I would recommend this dishwasher in an instant !
Yes, I recommend this product
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