Price Policy

Price PolicyHere at Arnolds Appliance we strive to bring you the finest quality products at the best possible prices while maintaining the high customer service levels you so richly deserve. We belong to "Nationwide West" a merchandising group combining the efforts of over 1200 storefronts across the nation. The combined buying power of these exceptional dealers exceeds $8 billion allowing us to provide our customers with the best values and services available. No one can truly offer the absolute lowest price on all of their products all the time. But we can try. We can also offer some protection through our policies and guarantees. So here we go.

"Arnolds Appliance will meet or beat any printed price from any locally authorized dealer. The product must be new, in the box and have the exact model number. The product must also be a normally stocked item and not a custom or special order item. The dealer must be authorized by the manufacturer to distribute their products in the local area and must have a local presence. This policy is in force throughout the sales process and for 30 days after the sale."

If you run into any pricing issues that are not covered by this policy (out of state sales, unauthorized dealers, phone quotes etc.) just let your salesperson know and we will do everything we can to earn your business on a case by case basis.

Return Policy

Our goal here at Arnolds Appliance is to make your new appliance purchase as easy and comfortable as possible. It is our hope that your new product performs to your expectations, fits well and looks good. Occasionally in spite of everyone's best intentions the product just won't work out as intended and you may find the need to return it. The following is our "Return Policy" along with some guidelines to help insure a smooth and trouble free installation.

You may return or exchange any normally stocked products in unopened factory sealed boxes within a period of 30 days from the date of purchase for full value. Exceptions are listed below. If the product is not in the original factory sealed box an inspection will be required before a return authorization will be issued. The inspection will determine if the product is in resalable condition and if and how much of a restocking fee will be required to resale it. Some products may not qualify for return do to missing parts or condition of the product as determined by this inspection.

In the rare event a box is opened and it is discovered that the product is damaged please call Arnolds Appliance customer service at 425-454-7929 immediately to obtain a "Return Authorization". DO NOT INSTALL the product. We can not accept returns or issue credits on damaged goods that have been installed. Make sure you fully inspect the product before installation.

Exceptions

The following products are not returnable under this policy.

Special Order Products - products ordered specifically for you that we do not normally stock.

Sinks, Sink Accessories, Faucets, Warming Drawers, All Island Hoods and Wall Hoods over 48" are considered "Special Order Products" as well as Outdoor Cabinets, BBQ Grill and Grill Carts over 36".

Odd Sized, Odd Colored or Custom Built Products - again these are products we would not normally stock, some products may require payment and a "non cancelable order form" to be signed before the order can be placed.

Installation and Labor Charges - Installation and labor charges are not returnable.

If however there is an exchange due to product failure and Arnolds Appliance performed the installation there will be no additional charges for the new exchange. Installation charges are the responsibility of the customer if outside sources are used.

Our experience has shown that most returns are due to miscommunication between subcontractors. This results in costly delays, budget increases and bickering between contractors, subcontractors and homeowners. The end result is the customer does not get the finished product they expected. These problems can be eliminated by ensuring all subs get the specifications needed. The plumber, electrician and ducting specialists all need to know where to locate their services for the product specified. The cabinet supplier needs to know the proper sizes and cutouts for cabinets. The countertop people need to know what kind of holes will be required to fit cook tops and sinks in. Ensuring good communication between all involved will make your project a smooth and enjoyable experience.

Arnolds Appliance